I've encountered these people multiple times around town in their time here. Unprofessional, spiteful and rude. Seeing how they treat people I would gladly find another person too give my money to. Based on how they present themselves I wouldn't trust them at any capacity to handle my insurance.
They are very nice people, but I don't know how many times my wife and me have to get a hold of them to get something done or corrected in my policey. I feel like I just get yupped, mostly by the woman maggie everytime I deal with her she tells me everything is all set when it is not. I wanted home owners insurance back in April, 4 months later I find out nothing was done with it. Still uncompleted with a sticky note on the folder waiting for consent to start the process or something. When they were told to start it back in April a handful of times by my wife and me. Then I asked if I could get statements every month so I know whats being withdrawen out of my account automatically, I've never gotten one statement for showing me what they take out every month. Maggie tells me we don't do that you'll have to call progressive, me but your the agency that deal with them!?!? I called yesterday to see if they could fax me over a copy of my Id card so I could regerter my wife's car. I called three times while at town Hall for over an hour. I dealt with Maggie twice both her faxes failed so I called a third time and Maggie passes me off to another woman that was a lot more helpful and a lot less spiteful with me at least the other woman knows how to do her job and send a fax out. Maggie may need some retraining on computers and customer service or a new career. Shouldn't be spiteful toward your customers and waste their time by telling them things are getting done when clearly they are not or people are gonna go where things get done correctly and treated better. All of this was because of one unprofessional person on the staff.
Saved us loads of money going here for our Home & Auto Ins. needs. Plus they're just down the street from where we live!
Add images, video, and more details to your listing! More information means more clicks. More clicks means more quotes!
Free listing includes: business name, address, phone, website, google map
Upgraded listing includes: business name, address, phone, website, EMAIL ADDRESS, COMPANY LOGO, VIDEO, IMAGE SLIDE SHOW, FEATURED LISTING PLACEMENT